Support team

Helen started working in veterinary practice in 1997 as a Patient Care Assistant, going on to train and qualify as a veterinary nurse and then moving into management in 2004. She is proud to have won the PetPlan ‘Practice Manager of the Year’ award in 2018. This gave her the confidence to apply for the Certificate in Veterinary Practice Management which she passed in 2021.

In her spare time she enjoys walking her dogs, Tilly (Springer Spaniel) & Parker (Patterdale), looking after her chickens and her rare breed sheep. She also watches over her childrens’ pets, Gupta the Leopard Gecko, Oreo & Biscuit the Guinea pigs & Bear the Ferret.

Jacq Joined the practice in May 2021. She has a love of all animals, and feels so lucky to spend every day surrounded by them. It’s a dream come true! In the future she would love to train as a veterinary nurse.

Outside of work she spends her time with her Dog ‘Bear’, her husband and two little boys going on long walks together in the countryside.

Rachael joined our team as one of our receptionists at the Sherwood practice. She has been a client of ours for many years now with her dog, Scamp, who is known as the miracle pup! The brilliant bunch of vets and nurses saved his life when he was just weeks old and now Rachael says she feels privileged to be part of the wonderful Orchard family.

Rachael enjoys spending her spare time walking Scamp, along with her new addition to the family Toby the Labrador and socialising with her partner, family and friends.

Phil enjoys working and being part of the caring team here at Orchard Vets. He enjoys meeting and getting to know all of our clients and their pets (especially puppies) but, much more than anything, seeing the poorly ones get better.

Lorraine has been with Orchard since 2004 and enjoys her role of practice administrator. She enjoys meeting different people and interacting with their pets.

Lorraine is married and has two Dobermans, Nelly and Zeus, who enjoy taking her for long walks! Outside of work Lorraine likes to run, keep fit and socialise with her family and friends.

Emma has been working as a dog groomer since 2014. She became interested in dog grooming as she is a dog lover and was looking for a profession that she could channel her love of dogs into. Emma really enjoys the fact that no two days are the same at work and she gets to meet some great canine characters, as well as their owners.